We understand that things come up! If you need to cancel or reschedule, we kindly ask for as much notice as possible.
24+ hours' notice – No fee
Less than 24 hours' notice – 50% of the service fee will be charged
Less than 12 hours' notice – 100% of the service fee will be charged
This policy applies to both cancellations and reschedules, as well as service adjustments (removing a part of your originally scheduled services), as last-minute changes make it difficult to fill the appointment time.
If you are running behind and we aren't able to complete all of your scheduled services, the full price of the scheduled appointment will be charged.
We truly appreciate your understanding and support!